Do You want to know what is the maturity level of your GBS in comparison to the CE region? Do not hesitate to participate in our study to determine and benchmark your organization’s maturity level in the following areas:
???? Strategy – scope and level of services in the GBS, maturity of strategy
???? Work delivery management – governance structure, performance management, customer centricity, continuous improvement
???? Organization – workforce, organizational structure, agility, retention
???? Process, Technology, and Infrastructure – level of process standardization, process automation, data management
Participate now and see in what areas you are leading and where you still have room for improvement. We accept applications until March 31.