GBS Maturity Assessment: Insights, Trends and Perspectives from Hungary
ABSL x Deloitte Business Breakfast
Join ABSL Hungary and Deloitte for an exclusive Business Breakfast dedicated to the latest findings of the GBS Maturity Assessment Report, with a special focus on Hungary’s business services sector.
The event will explore the maturity of GBS organisations, highlight key trends shaping the Hungarian BSC landscape, and provide an opportunity for industry peers to exchange experiences and perspectives.
What to Expect
GBS Maturity Assessment – Key Findings
Eszter Lukács, Director, and Dóra Nyitrai, Manager at Deloitte GBS Advisory, will present the latest assessment findings, focusing on the Hungarian results and their implications for the local GBS sector.
Interactive Roundtable Discussions
Following the presentation, participants will engage in facilitated roundtable discussions to reflect on the findings, share practical experiences, and explore some of the key challenges and opportunities facing GBS organisations today.
The discussions will be guided by thought-provoking questions designed to encourage open dialogue, knowledge sharing, and valuable peer-to-peer exchange.
Who Should Attend?
This Business Breakfast is particularly relevant for:
- GBS, BSC and SSC leaders
- Business services transformation and operational excellence professionals
- Strategy and business development leaders
- Professionals involved in GBS maturity, organisational development and continuous improvement
Agenda
09:00–09:30 – Arrival, Breakfast & Networking
09:30–09:40 – Welcome & Opening Remarks
09:40–10:15 – GBS Maturity Assessment Report – Key Findings and Hungarian Insights
10:15–11:15 – Facilitated Roundtable Discussions
11:15–11:30 – Key Takeaways & Closing Remarks
Ticket Types
- ABSL members and partners: Free of charge for up to 2 participants per member/partner company.
- Non-members/non-partners: EUR 90 + VAT per participant.
- With a valid partner registration code: Free of charge.
Registration
Participation is subject to prior registration. As places are limited, we encourage early registration to secure your seat.
Join us for a morning of fresh insights, meaningful discussions and valuable connections with fellow business services professionals.
The organisers reserve the right to make changes to the programme.

