Collaboration with the KSH

ABSL Hungary – KSH cooperation agreement: the Association of Business Service Leaders in Hungary (ABSL Hungary, previously: HOA – Hungarian Service and Outsourcing Association) and the Hungarian Central Statistical Office (KSH) have signed a cooperation agreement to map the Hungarian service sector. The agreement was signed by Monika Slomska, President of the ABSL Hungary and Dr Áron Kincses, Deputy President of the KSH (KSH Directorate of Statistics).
The cooperation agreement aims to jointly develop a professional and technical framework for the exchange of information that will enable mapping the activities of service centres in the future. The professional organisation and the Office will support each other in understanding the Hungarian service sector, in identifying the specific characteristics of its operational activities and in related structural, geographical and trend analyses. The cooperation agreement also provides a framework for possible future separate agreements between the KSH and ABSL Hungary.
Monika Slomska, President of the Association of Business Service Leaders in Hungary, said: “The agreement with the KSH will allow for an outstanding professional cooperation, which will further strengthen the business services industry, also known as the flagship of the Hungarian economy, in the region, thus contributing to attracting further new investments and creating new jobs.”
According to Dr Áron Kincses, Vice President of KSH, the cooperation between the KSH and ABSL Hungary is an essential milestone in the more complete exploration of the characteristics of the Hungarian SSC sector and the professional analysis of the interrelationships. “I am confident that the annual KSH data collection on the SSC sector and the related report on the activities of service centres will contribute greatly to this”, Dr Áron Kincses added.
According to ABSL Hungary’s own industry research, more than 205 regional and global business service centres are operating in Hungary, employing some 74,000 people, and these numbers are set to grow significantly this year. Some of these service companies provide services to clients other than the parent company, ranging from finance, payroll and network design to high-level engineering and business process automation. The sector is constantly evolving, with centres representing an ever higher added value.
ABSL Hungary is the leading professional organisation in the service sector in Hungary. Its 80+ members include most large Hungarian and international companies and SMEs involved in outsourcing or business services. As the industry’s inescapable professional association, ABSL Hungary represents the interests of the sector. ABSL Hungary is an association of business service providers, which aims to inform society and the economy about the functioning of the business service sector, the essence of organisational and process innovation and the opportunities it offers, based on methodological principles and practical experience. The sectoral professional organisation aims to promote the exploitation of the potential of methodologies and practices to enhance economic and social development efficiency. As such, the organisation intends to play an active role not only in the transfer of mature knowledge but also in its development.
Budapest, 26th of May 2021.
Collaboration with the city of Pécs

The Association of Business Service Leaders in Hungary (ABSL Hungary; previously HOA – Hungarian Service and Outsourcing Association) and the Municipality of Pécs City are launching a joint project to make the city an attractive investment location and to attract more business service centres in the future.
The project aims to support the development of the region and promote Pécs to new investors, prospective service centres and business process outsourcing service providers, in order to create new offices and subsidiaries in the region.
The project in Pécs is the first such cooperation for ABSL Hungary, which is expected to be followed by others nationwide, building on the experience gained here. The professional organisation, together with the municipality of Pécs, is preparing a comprehensive survey and audit of the city’s potential and capabilities, the results of which will be used as a basis for making decisions on infrastructure and education, which will serve as a basis for creating an environment that attracts investors.
“The cooperation with the Municipality of Pécs will enable the service sector to gain a foothold outside the capital and put Pécs on the map of investors in the service sector through the coordinated development of education and infrastructure. The joint project will enable a unique professional cooperation that will further strengthen the business services industry, which is the flagship of the Hungarian economy, in the region, thus contributing to attracting new investment and creating new jobs.” – Monika Slomska, President of ABSL Hungary, underlined.
“The municipality of Pécs is committed to creating jobs in the city. It is important to attract companies that are able to provide jobs to highly qualified young people from the University of Pécs who speak the languages of the city. In this way we can offer an attractive perspective for them and for those who want to move in or back to Pécs. The ABSL Hungary’s experience, expertise and network will help us to create sustainable, modern and innovative jobs in our city with a long history and rich tradition”, said Csaba Ruzsa, Deputy Mayor of Pécs, responsible for the economy.
According to the ABSL Hungary’s own industry research, there are now more than 205 regional and global business service centres in Hungary, employing some 74,000 people, and these numbers are set to grow significantly this year. Some of these service companies provide a wide range of services to clients other than the parent company, from finance, payroll and network design to high-level engineering and business process automation. The sector is constantly evolving, with centres representing an ever higher added value.
ABSL Hungary is the leading professional organisation in the service sector in Hungary. Its 80+ members include most of the large Hungarian and international companies and SMEs involved in outsourcing or business services. As the industry’s inescapable professional association, ABSL Hungary represents the interests of the sector. ABSL Hungary is an association of business service providers, which aims to inform society and the economy about the functioning of the business service sector, the essence of organisational and process innovation and the opportunities it offers, based on methodological principles and practical experience. The aim of the sectoral professional organisation is to promote the exploitation of the potential of methodologies and practices to enhance the efficiency of economic and social development. As such, the organisation intends to play an active role not only in the transfer of mature knowledge but also in its development.
Collaboration with the Consumer Behaviour Research Center of the University of Pécs and IFUA Horváth & Partners Kft.


Our next publication is coming up, and alongside it, some great news.
We have decided to transform our annual survey into a quarterly business outlook, as we would like to keep you updated more frequently in today’s fast-paced world. The outlook will consist of a questionnaire and its analysis, and experts’ opinion in an interview form. Each topic will be chosen based on what you expressed is most relevant to you. This way we can continuously serve the most up-to-date data regarding economic changes in and around the sector, ready to be utilized in your companies right away.
Our partners in the project are the Consumer Behaviour Research Center of the University of Pécs, and IFUA Horváth & Partners Kft. We are glad to be working with them towards our shared goal of connectivity and growth.
The publications will be made available free of charge for ABSL Hungary members, at a discounted price for participating companies outside of ABSL Hungary, and can be purchased full price by everyone else.